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Differences Between Mobile App and Web Performance Monitoring
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What you get with combined web and mobile performance monitoring: Real-time, end-to-end monitoring for all your mobile and web apps Track performance of your mobile apps from device through the network to backend services that power your app Integrated code-level diagnostics across all your apps. However, over the years consumers have started expecting high performing network at all times across all locations — remote or urban.
Per this study by Root Metrics, mobile carrier plays a big role in the quality of your interaction with online world via your mobile device. To emulate actual user experience, it is important to measure the performance over various wireless networks. Mobile web is great, however in some cases, the mobile app makes more sense than mobile enabled web.
Mobile apps rely on backend APIs to transfer data and requests. On average, a typical mobile app is powered by at least five different APIs. When it comes to APIs, performance is measured in milliseconds. The other key thing to keep in mind about the APIs is the correctness of the payload. Ensuring the availability, performance, and functional correctness of these APIs is very important to make sure that your API backend is helping you provide a high quality mobile experience. The next level of measuring and monitoring mobile offering is to monitor it from real devices.
Why is it important? Because they come in all shapes and sizes. Many times the quality of user experience with your mobile offering depends about the quality of the device itself - the software running on it and the hardware. However any interruption in the transaction on a mobile device automatically results in drop in conversion, cart abandonment, and lost revenue.
On mobile, there is a very thin line between instant satisfaction and instant frustration. We are at the tip of our mobile monitoring pyramid - mobile real user monitoring. It is similar to Web RUM. Also known as real-user measurement, real-user metrics, or end-user experience monitoring EUM , RUM is a form of passive monitoring, relying on monitoring services that continuously observe your system in action, tracking availability, functionality, and responsiveness. White paper.
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